Frequently Asked Questions
Everything you need to know about Milani beauty, shipping, and more.
Are Milani Cosmetics products cruelty-free?
Yes, we are proud to be 100% cruelty-free. Milani is PETA-certified, and we do not test our products or ingredients on animals, nor do we allow others to test on our behalf.
How can I track the status of my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on the carrier's website to monitor your shipment's progress.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you may return products purchased on our website within 30 days of the delivery date for a full refund, excluding shipping costs.
Do you offer international shipping?
Currently, we ship to the United States and select international territories. Please visit our Shipping Policy page for a full list of available countries and estimated delivery times.
How do I find the right foundation shade for my skin tone?
We recommend using our online Shade Finder tool located on each foundation product page. You can also compare swatches or reach out to our beauty experts for personalized recommendations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay for eligible orders.